All orders have a shipping and handling fee of $12 within Australia. For faster delivery you can choose to have it express posted for $16.00. When purchasing our Pole Kits they will be delivered by a courier in Australia Wide Deliveries only for $35.00These charges are based on ‘per order’, so it doesn’t matter if you order 1 flag or 100 flags – you will be only charged your chosen shipping method.

Standard – $12 Australia Post (you will receive tracking number, NO signature) COVID19 – AUSTRALIA POST HAS DELAYS we will not be refunding postage for their delay. See Australia Post Updates https://auspost.com.au/about-us/news-media/important-updates/coronavirus#domestic

Express – $16.00 Australia Post (you will receive tracking number NO signature) COVID19 – AUSTRALIA POST HAS DELAYS we will not be refunding postage due to their delay see Australia Post Updates https://auspost.com.au/about-us/news-media/important-updates/coronavirus#domestic

Courier – $35.00 This is NOT same day or overnight service. It could be 2-15days delivery depending on location. (Courier Option is mostly used for our Pole Kits Australia Wide Deliveries Only and only choice when purchasing a Pole Kit). Couriers do NOT deliver on weekends or to PO Box’s. If buying just flags we recommend using Standard Post or Express Post. YourFlag does not contact customers who have chosen the courier option when they buy just flags. This is the responsibility and choice of the customer not YourFlag.

 

Can we Pick up? Sorry, No we are an online store only

At YourFlag we keep an extensive range of flags, so your order will be sent same business day (mon-fri) if you have ordered before 12 Midday. Any orders received after midday will be  shipped the next business day. If you use a payment method other than the credit card, your order will be shipped once payment has been received. Please check your emails for your tracking number for Australia Post.

COVID 19 – We dispatch as per normal – But Australia Post has delays – see their website for updates https://auspost.com.au/about-us/news-media/important-updates/coronavirus#domestic

No, unfortunately there is no such thing as an indestructible flag. If there was such a flag YourFlag would sell it. We recommend taking great care with flags no matter the size or the materiel it is made from. Time and weather will always destroy a flag. We suggest not leaving any flag on a flag pole overnight . Do not leave up in strong winds or rain. The flag will always deteriorate rapidly if you leave a flag up in poor conditions. The Sun will also do damage. There are too many factors to give an exact lifespan of flags.

YourFlag only offers delivery throughout Australia at the prices listed.

Unfortunately we do not make custom flags. All of our flags are online that we keep in stock.

YourFlag accepts returns within 14 days (no returns or refunds on custom flags). We do not refund shipping costs on parcels that have been sent. Flags must be returned in their original and unused condition and in the original packaging. The refund will be made by either direct debit or as online payment refund to your paypal account or credit card. You will need to cover the cost of the return postage.

YourFlag accepts returns within 14 days (no returns or refunds on custom flags). We do not refund shipping costs on parcels that have been sent. Flags must be returned in their original and unused condition and in the original packaging. The refund will be made by either direct debit or as online payment refund to your paypal account or credit card. You will need to cover the cost of the return postage.

Prearranged Collection
To ensure orders can be collected from the location address, pre-arrangements need to be prior to collection. Please email us if you wish to do so to avoid any inconvenience for either party. COVID19 – NO PICKUPS ALLOWED